CRS UK

  If you are researching Payment Protection Insurance compensation, you have probably seen references to both standard PPI claims and Plevin claims . While they are related, they are not the same. Understanding the difference is essential, especially if your original complaint was rejected or you believe you missed the 2019 deadline. This guide explains both routes clearly and outlines what may still be possible in 2025. What Was the Original PPI Scandal? Payment Protection Insurance was designed to help borrowers cover repayments if they became ill, unemployed, or unable to work. However, it was widely added to loans, credit cards, and mortgages without proper explanation or suitability checks . By 2019, banks had paid over £38 billion in compensation for mis-sold PPI . The Financial Conduct Authority introduced a deadline of 29 August 2019 for traditional mis-selling claims. Many consumers assumed that once this deadline passed, all PPI matters were closed. They were not....

  Authorised push payment scams linked to HSBC usually do not involve a breach of the bank’s systems. Instead, they rely on impersonation to persuade customers to transfer money themselves This distinction matters. In APP fraud, the payment is “authorised” because the customer instructs it, but the customer has been misled about who they are paying and why Below is a structured overview of how these scams typically work and what consumer protections may apply. 1. What Is an HSBC APP Scam? An authorised push payment scam is where someone is tricked into sending money to a fraudster, usually by bank transfer In many HSBC-related cases, the scammer: Claims to be from HSBC’s fraud or security team Sends convincing texts or emails using bank-style branding Instructs the customer to move money to a “safe” account Because the customer initiates the transfer, the focus later often turns to the surrounding circumstances: what was said, what warnings appeared, and how the bank...